We hope you are completely satisfied with your purchase. If you are not happy with your item, please review the following terms.
1. Order Cancellation
As this is a pre-sale handmade custom item, orders can be canceled within 7 days of placement. After 7 days, production will start, and no further cancellations will be accepted.
2. Returns & Exchanges
• Handmade mini records are non-returnable and non-exchangeable.If any items are missing from your order, please contact me via email.
• If a mini crystal ball arrives broken during shipping, please contact us promptly. We will remake and reship it within 20 days.If any items are missing from your order, please contact me via email.
3. Support & Feedback
Send your order number and issue to our support email: chenjunnan@gmail.com
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Keep your shipping receipt for tracking