We hope you are completely satisfied with your purchase. If you are not happy with your item, please review the following terms.
1. Order Cancellation
As this is a pre-sale handmade custom item, orders can be canceled within 7 days of placement. After 7 days, production will start, and no further cancellations will be accepted.
2. Returns & Exchanges
• Handmade mini records are non-returnable and non-exchangeable.
• If a mini crystal ball arrives broken during shipping, please contact us promptly. We will remake and reship it within 30 days.
3. Support & Feedback
Send your order number and issue to our support email: chenjunnan@gmail.com
Wait for our confirmation
Keep your shipping receipt for tracking